1. What Data Do We Collect?
When you use our website and services, we may collect the following types of information:
- Personal Data: Name, date of birth, and address
- Contact Details: Email address and phone number
- Account Information: Username, password, preferences, and settings
- Payment and Transaction Data: Deposits, withdrawals, payment methods used, and received bonuses
- Technical Data: IP address, device details, operating system, and browser information
- Usage Information: Login history, gameplay history, interactions with our website, and user preferences
- Verification Data: Documents required for identity and age verification
2. Why Do We Collect This Data?
We process your data only for legitimate and necessary purposes, including:
- Account Management: Registration, account administration, and security of your player account
- Payment Processing: Handling deposits, withdrawals, and bonuses
- Legal Compliance: Meeting legal and regulatory requirements, including anti-money laundering and responsible gaming obligations
- Customer Support and Communication: Responding to your inquiries, requests, and complaints
- Service Improvement: Enhancing user experience and developing new features
- Fraud Prevention: Protecting against misuse, fraud, and technical risks
- Marketing and Promotions: Only with your explicit consent
3. Sharing Data with Third Parties
We share your data only with trusted partners and only when necessary, such as with:
- Payment service providers and financial institutions
- IT and hosting partners managing our website and servers
- External verification providers for identity and age checks
- Government authorities, when required by law
We never sell your personal data to third parties.
4. Your Rights
As a user of win-air-lines.com, you have the following rights:
- Access to the personal data we process about you
- Correction of inaccurate or incomplete data
- Deletion of your data where legally permitted
- Withdrawal of your consent to data processing (if applicable)
- Objection to processing for marketing purposes
- The right to file a complaint with the relevant data protection authority
5. How Do We Protect Your Data?
We apply appropriate technical and organizational measures to ensure your data is secure, including:
- SSL encryption for data transmission
- Secure servers and firewalls
- Restricted access to personal data for authorized personnel only
6. Data Retention
We retain your personal data only as long as necessary to provide our services or as required by law — for example, for accounting or tax purposes.
7. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@win-air-lines.com
